Snipnapo Shoes Collection Sales Policy

Effective Date: January 6, 2025

At Snipnapo Shoes Collection, we are committed to providing our customers with a seamless and satisfying shopping experience. This Sales Policy outlines the terms and conditions for purchasing products through our store or website.

1. Pricing and Payment

  • Pricing: All prices listed on our website and in-store are in USD and include applicable taxes, unless otherwise stated. Prices are subject to change without prior notice.
  • Payment Methods: We accept major credit cards, debit cards, PayPal, and other secure payment methods as listed during checkout. Payments must be completed at the time of purchase.
  • Promotions and Discounts: Discounts and promotions cannot be combined unless explicitly stated. All promotional codes must be applied at checkout.

2. Order Processing

  • Orders are processed within 1-2 business days after payment is received.
  • Customers will receive a confirmation email with order details and tracking information once the order is shipped.
  • In case of any issues with the order (e.g., stock unavailability), we will notify you promptly and offer alternative solutions, including refunds or product substitutions.

3. Shipping and Delivery

  • Domestic Shipping: We provide reliable shipping across the United States. Shipping fees and delivery times are calculated based on location and shipping method selected at checkout.
  • International Shipping: Available to select countries. Delivery times and fees vary by destination. Please note that international customers are responsible for customs duties and taxes.
  • Delivery Issues: If your package is lost or damaged during shipping, please contact us immediately at info@snipnapo.com for assistance.

4. Product Availability

  • All products are subject to availability. We strive to keep our inventory accurate, but availability is not guaranteed until the order is confirmed.
  • If an item becomes unavailable after purchase, we will notify you and provide options for substitution or a full refund.

5. Returns and Refunds

Our return and refund policies are outlined in the Refund and Returns Policy, available on our website. Please review it for detailed information about returning or exchanging products.

6. Warranty and Quality Assurance

  • Snipnapo guarantees the quality of our products and adheres to strict manufacturing standards.
  • If you encounter any defects in craftsmanship or materials, please contact us within 30 days of purchase for assistance.

7. Customer Responsibilities

  • Ensure all personal and payment information provided during checkout is accurate and up to date.
  • Read the product descriptions and sizing information carefully before placing an order.

8. Disputes and Complaints

  • For any disputes or complaints related to your purchase, please contact us at info@snipnapo.com or call (706) 790-0296.
  • Our customer support team is committed to resolving issues promptly and fairly.

9. Policy Updates

Snipnapo Shoes Collection reserves the right to modify this Sales Policy at any time. Changes will be posted on our website with the updated effective date.

10. Contact Us

For any questions or concerns about this Sales Policy or your purchase, please reach out to us:

  • Email: info@snipnapo.com
  • Phone: (706) 790-0296
  • Address: 2801 Lake Ontario Cir, Hephzibah, Georgia, United States